Senior User Interface and User Experience Designer

Cedar Rapids Steel Transportation, Inc. – March 2020 – January 2025

🚚 Designing the Future of Logistics
Led the design and management of UI/UX for three logistics applications: Vantage Compass and Driver F1rst Mobile Application.

Professional Summary

Vantage is an internal application designed for scalability and used across multiple departments, including human resources, safety, and sales. Streamlined dispatch workflows and improved load visibility. Partnered with dispatch teams to map user journeys and design a responsive, role-based dashboard, reducing errors and boosting load assignment speed by 18%.

Compass is a light version of Vantage we offered to freight brokers. It gave external partners real-time access to load tracking and booking — which not only improved customer satisfaction but opened a new revenue stream.

Served as the lead designer for Driver F1rst Mobile Application that enabling drivers to manage pay, book loads, and receive updates while on the road. Focused on mobile-first design, intuitive navigation, increasing driver engagement and reducing employee turnover by 26%.

Constructed Driver F1rst Mobile Application represented a significant milestone for CRST. As the creator of this pioneering app, I collaborated closely with product owners, architects, developers, business teams, stakeholders, and truck drivers to bring it to fruition. The Driver F1rst Mobile Application reduced delivery driver turnover by 23% and made life easier.

Overview

Conducted user research, usability testing, and journey mapping.

Created wireframes, prototypes, and high-fidelity mockups to visually communicate design concept to senior management.

Created intuitive, efficient, visually appealing user interfaces and user experiences.

Produced high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.

Maintained application updates.

Designed and built interactive interfaces using Figma.

Designed interfaces passing accessibility and Americans with Disabilities Act compliance.

Created centralized and secure platform within the CRST organization designed to streamline freight management, track loads, book shipments, and provide access to essential resources.

Senior User Interface and User Experience Designer

Professional Summary

Overview

Conducted user research, usability testing, and journey mapping.

Created wireframes, prototypes, and high-fidelity mockups to visually communicate design concept to senior management.

Created intuitive, efficient, visually appealing user interfaces and user experiences.

Produced high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.

Maintained application updates.

Designed and built interactive interfaces using Figma.

Designed interfaces passing accessibility and Americans with Disabilities Act compliance.

Created centralized and secure platform within the CRST organization designed to streamline freight management, track loads, book shipments, and provide access to essential resources.

Mentored junior designers.

Maintained information architecture and navigation design.

Performed user acceptance testing to validate design solutions align with business needs, user expectations and development.

Worked with multiple teams: product owners, architects, developers and senior management.

Senior UI/UX Designer

Senior User Interface and User Experience Designer

Professional Summary

Overview

Conducted user research, usability testing, and journey mapping.

Created wireframes, prototypes, and high-fidelity mockups to visually communicate design concept to senior management.

Created intuitive, efficient, visually appealing user interfaces and user experiences.

Produced high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps, and prototypes.

Maintained application updates.

Designed and built interactive interfaces using Figma.

Designed interfaces passing accessibility and Americans with Disabilities Act compliance.

Created centralized and secure platform within the CRST organization designed to streamline freight management, track loads, book shipments, and provide access to essential resources.

Mentored junior designers.

Maintained information architecture and navigation design.

Performed user acceptance testing to validate design solutions align with business needs, user expectations and development.

Worked with multiple teams: product owners, architects, developers and senior management.