Accessibility Usability
Accessibility and usability improvements that reduce friction, risk, and user drop-offs
I run accessibility and usability audits that uncover what’s blocking users—then deliver a prioritized fix plan your team can implement. This service focuses on WCAG-aligned accessibility (contrast, keyboard, focus, forms, ARIA basics) and usability issues (navigation clarity, content hierarchy, error handling, form abandonment, and task completion).
Whether you’re improving a marketing site, a portal, or a form-heavy workflow, you’ll get practical recommendations that strengthen user confidence, reduce support tickets, and help your experience work for everyone—on desktop, mobile, and assistive technologies.
What this service improves
Accessibility is usability for more people—and it’s also a quality signal. When experiences fail keyboard navigation, rely on color alone, or include unclear form validation, users abandon tasks. This service improves the experience by making interfaces clearer, more predictable, and easier to operate with assistive tech.
Accessibility + usability problems
- Low contrast text, unclear link styles, and weak visual hierarchy.
- Missing focus states or broken keyboard navigation.
- Forms without proper labels, help text, or error prevention.
- Interactive elements that are too small for touch (tap targets).
- Inconsistent components and states (loading, empty, error, success).
What I check (WCAG-aligned)
A structured review across accessibility requirements and real-world usability patterns.
Color + contrast
Text readability, link visibility, color reliance, and UI contrast.
- Contrast targets (WCAG 2.2 AA)
- Link styles + hover/active
- Error colors with non-color cues
Typography + hierarchy
Scannability, heading structure, and content clarity.
- Heading levels and page structure
- Readable type scale + line spacing
- Content clarity and labels
Keyboard + focus
Focus order, focus visibility, and operability without a mouse.
- Tab order + traps
- Visible focus indicators
- Skip links and navigation usability
Forms + errors
Labels, validation, and error recovery that reduces abandonment.
- Field labels and help text
- Inline validation and error messages
- Success + confirmation patterns
Navigation + IA
Information architecture and findability across key tasks.
- Menu structure and labels
- Wayfinding and page clarity
- Search and filters (if applicable)
Components + states
Consistency across UI patterns and state handling.
- Loading/empty/error/success states
- Tap targets and spacing
- ARIA basics for interactive UI
What you get
A clear audit report, prioritized fixes, and implementation-ready guidance.
| Deliverable | What you get | Why it matters |
|---|---|---|
| Accessibility + usability audit | Issues list with severity and examples | Shows what’s blocking users and where to start |
| Prioritized fix plan | Quick wins + strategic improvements | Helps your team ship the highest-impact changes first |
| Annotated UI recommendations | Design guidance for forms, states, and components | Reduces developer rework and misinterpretation |
| WCAG checklist mapping | Where issues align to WCAG criteria | Improves compliance readiness and documentation |
| Measurement plan (optional) | GA4 events for form errors, completion, drop-offs | Proves impact with before/after metrics |
Accessibility & usability process
A fast, structured review that turns findings into a prioritized implementation plan.
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1. Scope + top tasks
Identify pages, workflows, and the highest-risk UX areas (forms, onboarding, critical flows).
- Target pages + devices
- Primary conversions and tasks
- Known issues and constraints
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2. Audit + review
Evaluate usability and WCAG-aligned accessibility across UI, content, and interaction patterns.
- Keyboard and focus checks
- Contrast + readability review
- Forms, errors, and state handling
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3. Findings + severity
Document issues with examples, severity, and recommended fixes.
- Critical blockers vs quick wins
- WCAG mapping (where applicable)
- Fix guidance for dev + design
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4. Prioritized fix plan
Turn findings into a practical roadmap your team can execute.
- Phased remediation plan
- Component and pattern recommendations
- Implementation notes for consistency
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5. Support + QA
Validate fixes and reduce rework with review checkpoints.
- Design revisions (as needed)
- Dev QA support and feedback
- Retest key flows
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6. Measure impact (optional)
Track improvements like form completion, drop-offs, and error reductions.
- Before/after comparisons
- GA4 event recommendations
- Optimization backlog
FAQ
Common questions about accessibility audits and usability reviews.
Do you test with screen readers?
What standards do you audit against?
Will this make my site “fully compliant”?
Can you provide design fixes too?
Hire an accessibility-focused UX designer who delivers clear fixes—not just reports
If users are dropping off, struggling with forms, or getting blocked by accessibility issues, I’ll help you identify the highest-impact fixes, prioritize remediation, and improve usability across devices and assistive technologies.
