General Mills Ad Builder

General Mills Co-Op Ad Builder

Duration: 11 months (Mar 2018– Jan 2019)     •     Timeline: 10-week sprint cycle     •     Project Length: 11 months
Co-Op Marketing Portal · Product Case Study

Funding, Compliance, and Creative — United

The CO-OP Marketing Portal provides turnkey, professionally designed campaigns that make promoting your credit union’s products simple and efficient. This all-in-one resource saves time, money, and effort while offering free materials to strengthen launches and accelerate member adoption.

RoleUX and Website Designer (research → launch)
BrandsGeneral Mills · BFGoodrich · Uniroyal
Timeline2 phases · 10 months
ToolingFigma, HotJar, GA4, Storybook, Cypress
Co-Op Portal dashboard and claims UI
Dealer Home · Budgets, claims, and brand-safe Ad Builder, all in one place.
↓60%
Claim to approval
↑45%
Dealer adoption
−65%
Rework
98%
Brand compliance

Dual-Track Delivery: UI/UX Process ↔ Development Lifecycle

UI/UX Track

Research → Define → Design → Validate
  1. Discovery Research

    Contextual interviews, task analysis, heuristic review, analytics baselines.

    • “Select → Compose → Validate → Export” mental model
    • Need for live guardrails + transparent statuses
  2. Definition

    Personas, IA, user flows for Claims, Budget, Template Library, and Reviews.

  3. Design System & Prototypes

    Tokenized components, status chips, editor patterns, error states.

  4. Validation

    Moderated usability tests, GA4 funnels, Hotjar heatmaps.

Development Lifecycle

Plan → Build → Test → Deploy → Measure
  1. Plan

    Backlog shaping, acceptance criteria, non-functional requirements, security gates.

  2. Build

    Componentized UI (Storybook), API contracts, data model for claims and budgets.

  3. Test

    Unit + integration + E2E (Cypress), accessibility checks, performance budgets.

  4. Deploy & Measure

    Feature flags, phased rollout, GA4 dashboards, error monitoring.

Methods

  • Contextual interviews with dealers & co-op admins
  • Task analyses of submission & reimbursement flows
  • Heuristic audit + analytics review

Insights

  • Early guardrails cut rejection cycles
  • Status clarity reduces support tickets

Risks

  • Multi-brand edge cases
  • Localization & seasonal content
  • Accounting integrations

Dashboard

General Mills Ad Builder Dashboard
With Widgets
Build a personalized command center with drag-and-drop widgets that highlight your top priorities, campaigns, and real-time activity.

Highlights

  • Customizable, drag-and-drop widgets give you a personalized command center.
  • Real-time insights surface key metrics, tasks, and campaign performance at a glance.
  • Streamlined layout helps you monitor progress and take quick action without digging through menus.
68%
faster asset retrieval with saved templates and favorites
40%
increase in template re-use for consistent brand execution
22%
decrease in duplicated work due to centralized asset storage

My Library

General Mills Ad Builder My Library
Customizable features
A personalized space where you can save, organize, and quickly access your favorite templates, campaigns, and design assets — all tailored to your workflow.

Highlights

  • Save and organize your favorite templates, designs, and frequently used assets.
  • Quickly access recently used items to speed up creation and maintain consistency.
  • Personalize your workspace with a curated collection tailored to your workflow.
42%
faster task completion with personalized widgets
+31%
increase in daily engagement after dashboard customization
56%
reduction in navigation time across key workflows

Validation & Accessibility

AreaStandardStatusNotes
Color & ContrastWCAG 2.2 AAMetAll text/icons pass AA; focus visible.
Keyboard2.1.1MetTab order, skip links, dialog traps.
SemanticsARIA / HTMLMetLandmarks, roles, and labels set.
Error Prevention3.3.xMetInline errors describe issue + fix.
Timing2.2.1ReviewSession expiration warnings; extend.
Motion2.3.1/2MetRespects prefers-reduced-motion.
Docs/ExportsPDF/UATo DoTagged reading order on exports.
Let’s build useful software

Need a portal that ships fast and scales?

I design systems that reduce errors, improve speed, and respect brand integrity.