Experience

The-Pixel - May 2008 - Present
Founder & Chief Executive Officer
1. Oversell daily business projects.
2. Creating unique concepts.
3. Design / create web and print media.


Channel Fusion - November 2009 - Present
Web / Graphic Designer
1. Meeting with the team and client on projects.
2. Custom web and print graphics.
3. Designing mock-ups for potential clients.
4. Brain storm unique ways to improve a visual concept.


FlopTurnRiver - September 2009 - February 2010
Web Design & Developer
1. Meeting with the team to discuss new ideas and techniques.
2. Creating images, banners, blogs and other graphics as needed.


TheHosted LLC - August 2004 - January 2010
Senior Design / Developer & Senior-Level Systems Administrator
1. Maintain website content.
2. Maintain uptime of servers.
3. Obtain new clients.
4. Update server software.
5. Troubleshoot client issues via support ticket system.
6. Installation of software as needed.
7. Install / renew SSL upon client request.
8. Migrate accounts throughout internal network.
9. Make adjustments to internal DNS as needed.
10. DNS management.
11. Clean and secure compromised accounts.
12. Investigation of abuse reports.
13. Responsible for SPAM block delisting.


CourtixHosting - April 2009 - August 2009
Web Design & Developer
1. Create SEO / Marketing reports.
2. Create unique video tutorials.
3. Design and development ideal websites for clients.


JaguarPC promoted to HostingZoom - September 2008 - June 2009
Level 1 Technical Support & Customer Service Representative
1. Creating invoices.
2. Assisting customers.
3. Managing live chat.
4. Assist clients using phone support.
5. Upgrading / Downgrading packages.
6. Install / renew SSL certificates upon client request.
7. Assigning IP addresses.
8. Manage tickets via helpdesk.


Northeast Iowa Community College - August 2005 - May 2008
Lab Assistant
1. Provide on-site technical support to facility and students.
2. Setup and maintain computers on campus LAN.
3. Helped new students with login information.
4. Troubleshoot printer issues.
5. Update computer software.


Northeast Iowa Community College - August 2005 - November 2005
Graphic Design Internship
1. Created weekly Stall Street Journal.
2. Designed new original posters and fliers upon request.
3. Troubleshoot software issues.
4. Troubleshoot printer issues.


Web Design & Developement
5+ years.

SEO Experience
3+ years.

On-the-job Training Experience
6+ years.

cPanel & WHM Web Hosting Experience
6+ years.

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